Insurance & Benefits

At Portland Healing Space, we believe the best healthcare happens through partnership. Understanding your insurance benefits is an important part of advocating for your own care. Before your first appointment, we ask that you contact your insurance company to confirm your benefits for the services you plan to receive.

To make this simple, we’ve created an Insurance Verification Form with the exact questions to ask your insurance company and a short script you can use during the call. You do not need to become an insurance expert. The checklist is designed to help you gather the basic information you need so you can feel clear, prepared, and supported.

Please complete the Insurance Verification Form before your first appointment.

Insurance companies are the most accurate source of information about your current plan. Benefits, deductibles, co-insurance, visit limits, prior authorization requirements, and coverage details can change throughout the year. Benefit quotes are also not a guarantee of payment.

If your benefits have not been verified before your appointment, we would love to see you. We will collect payment at the time of service so your care can move forward without delay.

If you later confirm that you have applicable insurance coverage, we may be able to submit a claim to your insurance company, depending on your plan, timely filing requirements, payer rules, and our billing agreements. When we are able to submit a claim and your insurance company processes it, we will review the explanation of benefits and refund any payment you made beyond your patient responsibility.

If you have questions after speaking with your insurance company, please reach out. We’re happy to help you understand your options and make the process as smooth as possible.

For Chiropractic only
 Some plans covered, but not all

We are able to bill some out of network plans.
Out-of-pocket pricing varies depending on services rendered.
We do offer a time of service discount when paying out of pocket.

Insurance Verification

We believe that accepting health insurance is an important part of making holistic therapy more accessible.

As a courtesy, we are happy to verify your insurance benefits and bill your insurance company.

For new patient visits, please allow up to 48 business hours for us to check your insurance benefits. If scheduled sooner, a time-of-service charge may apply—but any covered amount can be credited toward future treatments.

Insurance can be confusing; if you have any questions regarding the details of your plan, we are here to help.

Email us at info@portlandhealingspace.com to verify your insurance.

Patient Responsibilities

While Portland Healing Space provides a courtesy insurance benefit check to estimate your coverage and submits medical bills on your behalf, it's important to remember that your insurance is a contract between you and your insurance company.

You are responsible for:

  • Reviewing Your Benefits: Familiarize yourself with your insurance benefits before your appointment.

  • Verifying Coverage: We recommend that you confirm your coverage details directly with your insurance, in addition to our eligibility check, before booking an appointment.

  • Payment Responsibilities: Be prepared to pay your copay, coinsurance, deductible, and any costs for services not covered by your insurance.

  • Updating Insurance Information: Keep us informed of any changes to your insurance and ensure your coverage is current.

Important Notes:

  • Our courtesy benefit checks are estimates and do not guarantee coverage or payment. Misquotes can lead to unexpected costs.

  • We recommend obtaining a benefit check from your insurance to identify discrepancies prior to appointments, allowing you to direct questions to your insurance provider.

  • When multiple modalities are used within a session, (e.g., Simple vs. Complex Acupuncture or Chiropractic visits), separate copays or coinsurance may be incurred. 

Insurance FAQs

  • At Portland Healing Space our clinicians are experts at treating motor vehicle accident (MVA) injuries and our administrative staff are experts at filing the insurance paperwork. Let us lighten your load as you navigate the path to recovery.

    If you have been in a motor vehicle accident (MVA) in Oregon either as a pedestrian, driver, passenger or bicyclist, you are legally entitled to receive medical care. In the state of Oregon, Personal Injury Protection (PIP) insurance pays medical bills resulting from an MVA. State law mandates at least $15,000 in PIP coverage for you and each of your vehicle passengers for a period of one year after a collision - no matter who was at fault. The law also allows you to seek motor vehicle accident care from the licensed health care practitioners of your choice.

    READ MORE

  • We accept some Medicare policies. To check to see if you have coverage at our clinic, please submit your information for a courtesy benefit check.

  • Yes! Portland Healing Space is in network with the VA for Acupuncture and Massage benefits. To schedule an acupuncture or massage appointment you must first get a referral from the VA sent to our clinic naming the practitioner you would like to work with. For more information, contact our Billing team. We look forward to working with you!

  • Yes! We do accept HSA and FSA payments. Please contact our Billing team if you have specific questions.

  • Call the phone number on the back of your insurance card and ask to verify coverage for the service you are seeking at Portland Healing Space.

    General questions to ask:

    • Do I need a prescription or a referral?

    • Is massage/acupuncture/chiropractic subject to my deductible?

    • How many total visits do I have for this type of service?

    • Is the number of visits shared with any other care like acupuncture, massage, chiropractic?

    • For massage: Is massage covered or included under physical therapy benefits when billed as 97140?

  • It is important to remember your insurance policy is an agreement between you and your insurance company, and it is ultimately your responsibility to understand your benefits and pay for any balance not paid or covered by insurance. If you have discrepancies, please call your insurance provider.